PET SITTING

“PSI Registered Pet Professionals on hand”

We consider any term of sitting being the act of providing the service at our client’s home/ location (not locally at our premises).

This service is designed for home-pets for whom it is best suited to stay in the comfort of their homes and any means of transportation could be a stressful experience. We focus mainly on cats, fishes, reptiles, birds (chicken too) and other home-pets who don’t require a high-quantity of exercises and socialization but would simply need a regular caring human presence. We also provide pet sitting for farm animals.

Service Details:

  • We come to your home within the requested time blocks
  • If your cat must be let out in the garden or balcony, we do that first
  • We scoop and/ or clean the litter box(es), bowls and surfaces around it
  • We feed your pet(s) and give them fresh water
  • We give them attention, cuddles and play if they enjoy it
  • We use that moment to take some pictures for you as well (excluding any items such as family portraits in order to protect your privacy)
  • We can also give your plants water, pick-up your mail, alternate lights, move blinds or curtains to give a lived-in impression to your home as a measure of added security
  • If any alarm, we make sure to respect your instructions
  • We send you a detailed daily journal providing you feedback about your pet’s day including a link to the pictures posted on our page.

SERVICE DURATION

From 15 min. to 30min. depending on the number of visits per day and on your cat’s needs

WHERE DOES THIS SERVICE TAKE PLACE?

Always at client’s home

OPENING DAYS & HOURS

From Monday to Sunday from: 08h00 to 18h00

3 Visit Blocks of Time available:

  • Anytime from 8h to 18h
  • Early from 8h to 10h
  • Late from 16h to 18h

We provide this service through the whole year; a surcharge is calculated on weekends and legal holidays.

PRICES:

PET SITTING

1 Visit per Day

Price includes reduction but not the surcharges*

1>5 cons. days

2544VAT incl
  • Per visit

5>10 cons. days

2422VAT incl
  • Per visit

10>15 cons. days

2312VAT incl
  • Per visit

>15 cons. days

2212VAT incl
  • Per visit

PET SITTING

2 Visits per Day

Price includes reduction but not the surcharges*

1>5 cons. days

3562VAT incl
  • Per visit

5>10 cons. days

3391VAT incl
  • Per visit

10>15 cons. days

3237VAT incl
  • Per visit

>15 cons. days

3097VAT incl
  • Per visit
  • When you subscribe to our ONGOING Dog Day Care or Dog Walking service for more than 2 days/ week, you’ll get 5% reduction on all other services counting from the 1st day on (Dog & Pet Boarding, Pet Sitting and Pet Taxi)
  • When you refer someone, you’ll receive 10% reduction on your next invoice and the person you referred will receive 5% reduction on their first invoice
      • 05+ Consecutive Days of Service = 05% Reduction
      • 10+ Consecutive Days of Service = 10% Reduction
      • 15+ Consecutive Days of Service = 15% Reduction
This service is mainly for cats, fishes, reptiles, birds (chicken too) and other home pets who don’t need to be stimulated for exercising and socialising but would simply need a regular caring human presence.

We usually don’t do pet sitting for dogs as we take into consideration their need for continuous human proximity & supervision. Many dogs also appreciate having other social and well-behaved friends around and feel part of the pack. Our only exceptions would be for dogs that ultimately don’t have any other suitable option, but still have the necessary environmental structure and security while the duration of the owners’ leave will be relatively short. We then would call this type of service: Dog Sitting. We assess the conditions during our initial meeting with you and after reviewing the conditions we give you a confirmation.

PAYMENT IS DUE IN ADVANCE (IN ORDER TO RECEIVE SERVICE CONFIRMATION)

  • 100% upon invoice receipt
  • or 2x 50% (50% payment upon invoice receipt and the remaining balance 2 weeks prior to service)

To secure and guarantee places, we have a cancellation policy in place that must be respected and is mentioned on our client contracts. If necessary, we have a waiting list available in order to contact you if there has been any cancellation and a place has been freed-up for you.

We come and meet you and your pet(s) at your home through an initial consultation. This visit gives us an opportunity to know each other, meet with your pet, take note of your instructions, register your pet’s preferences and answer your questions. It will also allow you and your pet to get familiar with us so that you can comfortably make a first impression of the team member(s) who will take care of your beloved pet.

We’ll get familiar with your home environment and take your instructions regarding the areas you allow us to access. We have high respect for your privacy, we’ll minimize the areas we access and will go only where deemed necessary for us to complete a proper and safe pet care service.

Each initial consultation includes the following:

• Introduction meeting between client + pet and our team
• Collect your house key(s) Unless you request a Separate Key Pick-up (Additional Fee)

  1. Registered and duly completed PACo Pet Care Client Account (https://paco.petssl.com/account)
  2. Agreement with our Service Agreement, Privacy Policy and General Terms & Conditions
  3. Clear instructions on your PACo Client Profile to access your home (floor, door, etc.)
  4. Clear instructions of the whereabouts of any necessary cleaning supplies, food, litter and other necessities (medication, vaccination report, etc.)

REGISTER

With your PACo online client account, you’ll be able to book, modify or cancel services at any time, leave us notes, clear instructions and feedback + accept our agreements and policies online. You can fill your pet’s complete profile and routine as well as your contact details, emergency numbers and other useful information and update it at anytime from anywhere, even during your leave.

BOOK

After registering your client account and pet(s) profile(s), you can book our service(s) online and we’ll confirm within a short delay. Prior to high-season periods we recommend you book preferably at least 3 months in advance for services such as Dog Boarding and Pet Boarding. For ongoing services such Dog Walking and Dog Day Care, the service can start at the earliest and best convenience.

CALL US

We enjoy keeping a proximate contact with our clients and we understand that you also appreciate talking to a human on the other end of the line. Our switchboard is available for you from Monday through Friday from 8h30 to 17h. We’ll answer your questions, guide you through the process of registration, take your valuable feedback and/ or organise an appointment to meet in person.

MEET

Meeting the person who will take care of your pet is vital and we know how you value that. For Dog Walking & Pet Sitting services, we come and meet you at your home. For Dog Day Care or Dog/ Pet Boarding we advise you to book an appointment to visit us. These meetings allow you to get a first opinion of the person who’ll take care of your beloved pet.

RELAX

After the initial introduction meeting completed, confirmation of the services and handover of the keys (if applicable), we’ll send you detailed daily pet journals at the end of each day and a link to your pet’s photos. You can even comment on your pets’ adventures on the daily report while you’re away or add notes and instructions for us to review.

PACo Client Testimonials:

Great service. They take care of my cat in a superb way. Even if she is very shy she was coming out to meet the Tata Noemi!! The service is very good because they send you every end of service a report with pictures or video so you can see how your pet is doing. I will use the service again in the future for sure
Nadia T. (Pet Sitting Client)