We come and meet you and your pet(s) at your home through an initial consultation. This visit gives us an opportunity to know each other, meet with your pet, take note of your instructions, register your pet’s preferences and answer your questions. It will also allow you and your pet to get familiar with us so that you can comfortably get a first impression of the team member(s) who will take care of your beloved pet.
We’ll get familiar with your home environment and take your instructions regarding the areas you allow us to access. We have high respect for your privacy and we’ll minimize the area we enter into and will go only where deemed necessary for us to complete a proper and safe pet care service.
Each initial consultation includes the following:
- Introduction meeting between client + pet and our team
- Collect your house key(s) Unless you request a Separate Key Pick-up (Additional Fee)