We recommend you book this service as early as you can since places are very limited and we’re often booked very much in advance by most of our clients. If you cannot provide the exact dates, we accept a certain approximation that we can amend up to one month before the service.
PAYMENT IS DUE IN ADVANCE (IN ORDER TO RECEIVE SERVICE CONFIRMATION)
- 100% upon invoice receipt
- OR 2x 50% (50% payment upon invoice receipt and the remaining balance 2 weeks prior to service)
To secure and guarantee places, we have a cancellation policy in place that must be respected and is mentioned on our client contracts. We have a waiting list available in order to contact you if there has been any cancellation and a place has been freed-up for you.
We do not accept dogs with critical health concerns unless the risk for their well-being is not at high-risk, nor aggressive dogs that could be a potential risk for the pack’s health, comfort & safety as well as for our team members and any third party crossing our path. Dogs must be house-trained, have a decent general obedience level and not be excessively dependent/ anxious.
If your dog doesn’t fulfil the above conditions, you can request a consultation with Raphael Caupin through our Official Partner service CaniSense Pet Behaviour & Training and get a tailor-made training to set your dog up for success.