DOG BOARDING

“Experienced & Trained Pet Care Providers on hand!”

If you want to board your dog in a (kennel-free) family home where you can be sure he will receive the loving care and attention he needs by capable and experienced Pet Care Providers while you’re away. This service is exclusive and limited to certain number of places at a time as we want to allow your dog to be as comfortable as possible and carefully taken care of while being with a few other very social and well-behaved dogs under the same roof.

Your dog will have a place assigned that fits his/ her needs best during his/ her stay; you’ll receive a daily journal providing you feedback about your pet’s activities along with pictures regularly posted on our page. This way we want to make sure that while you’re away, you can follow your dog’s daily routine. Few days before the national fireworks we change our routine to stay closer with the dogs, increase physical and mental activities so they more fatigued and relaxed during the event and keep them away as much as possible from the noise. We also pay attention to keep them relaxed during thunderstorms and apply our behavioural knowledge to sooth them without reinforcing their fear.

We have suitable homes entirely supervised by our staff where your pet can stay.  All are fully insured, fenced, secured and monitored. If you’re on holidays, you’ll be reassured knowing that your pet is having at least as much fun & comfort as you have.

PET BOARDING

“PSI Registered Pet Professionals on hand”

We take other pets like rabbits and guinea pigs into our home within our crates. When the weather allows, they can be free to play in a fenced-in park especially designed for them in the garden and eat home-grown vegetables when available.

They stay in our suitable homes where we can supervise them closely. Our homes are fully insured, secured and monitored. If you’re on holidays, you’ll be reassured knowing that your pet is very comfortable and well cared for.

We consider any term of boarding being the act of providing the service at our own home/ location. We separated dog boarding (exclusively for dogs) from pet boarding which is exclusively for small pets (rabbits, guinea pigs and other small crated pets).

Services Details for Dogs:

Activities take place during the day. During the evening, we stay together indoors in a cosy and comfortable atmosphere, dogs receive attention cuddles and join the family for a relaxing moment before sleeping. Naps & undisturbed rest are part of the program as well.

  • We send you a detailed daily journal providing you feedback about your pet’s day including a link to the pictures posted on our page.

Active Dogs:

  • At least 1 long forest walk and 2 recreational outdoor breaks. In their daily routine there will be fun & active play, socialising, running and swimming (if the weather allows)
  • Resting in our family space when indoors (warm & heated during winter, fresh & ventilated during the summer)
  • Food is given to each dog separately (+supplements or medication > if required) and fresh water is given regularly throughout the day in their own bowls

Less active dogs/ young puppies/ disabled dogs:

  • 1 Short forest walk and 2 recreational outdoor breaks for dogs that are not fit enough or uncomfortable with high activity
  • Resting in our family space when indoors (warm & heated during winter, fresh & ventilated during the summer).
  • Food (+supplements or medication > if required) is given to each dog separately and fresh water is given in their own bowls regularly throughout the day

Services Details for Pets:

We will follow your pet’s usual routine and diet as close as possible and if medication is necessary, we will make sure it is administered correctly as you long as your pet accepts it.

  • They are securely separated from other animals
  • They get their food and water regularly
  • We clean up their crates daily
  • They are continuously supervised while playing in their fenced parked in the garden (if weather allows)
  • Out in the garden they can eat homegrown vegetables (when available)
  • They get the loving care and attention they need by a capable and experienced pet caretaker
  • In the evening, they always stay with us indoors
  • During cold weather, they remain inside with us throughout the day
  • We send you a detailed daily journal providing you feedback about your pet’s day including a link to the pictures posted on our page.

SERVICE DURATION

Full time, day and night

WHERE DOES THE SERVICE TAKE PLACE?

At our own home & Walks in the Forest for the dogs

OPENING DAYS & HOURS

We provide this service through the whole year, weekends and legal holidays included upon availability.
Drop-offs and Pick-ups are from 8h30 to 18h30 and to be scheduled in advance.

PRICES:

DOG BOARDING

Medium & Big Dogs

From the size of a Cocker Spaniel, Bulldog or any other dogs over 13kgs

1>5 days in a row

5087VAT incl
  • incl 1 forest walk of 1 h/day

5>10 days in a row

4845VAT incl
  • incl 1 forest walk of 1 h/day

10>15 days in a row

4625VAT incl
  • incl 1 forest walk of 1 h/day

>15 days in a row

4424VAT incl
  • incl 1 forest walk of 1 h/day

DOG BOARDING

Small Dogs

Pinchers, Chihuahuas or any other dogs up to 13kgs

1>5 days in a row

3815VAT incl
  • incl 1 forest walk of 1 h/day

5>10 days in a row

3634VAT incl
  • incl 1 forest walk of 1 h/day

10>15 days in a row

3469VAT incl
  • incl 1 forest walk of 1 h/day

>15 days in a row

3318VAT incl
  • incl 1 forest walk of 1 h/day

PET BOARDING

Small Pets

Such as rabbits, ferrets… but we do not offer cat boarding

1>5 days in a row

1500VAT incl
  • Price per pet/day

5>10 days in a row

1429VAT incl
  • Price per pet/day

10>15 days in a row

1364VAT incl
  • Price per pet/day

>15 days in a row

1308VAT incl
  • Price per pet/day

PET TAXI

All Pets

Pick-up or Drof-off

Within Luxembourg City Area

3052VAT incl
  • From or to Boarding Premises

Outside Lux City Area*

3510VAT incl
  • From or to Boarding Premises 

*Up to 10km around Luxembourg Center Area

  • 50% price OFF 2nd (or more) DOG SAME FAMILY on Our Dog Day Care, Dog Walking & Dog Boarding service
  • When you subscribe to our ONGOING Dog Day Care or Dog Walking service for more than 2 days/ week, you’ll get 5% reduction on all other services counting from the 1st day on (Dog & Pet Boarding, Pet Sitting and Pet Taxi)
  • When you refer someone, you’ll receive 10% reduction on your next invoice and the person you referred will receive 5% reduction on their first invoice
  • 5+ Consecutive Days of Stay = 5% Reduction
  • 10+ Consecutive Days of Stay = 10% Reduction
  • 15+ Consecutive Days of Stay = 15% Reduction
  • Only Half-Day (or Overnight) Counted for Check-out before 12h or Check-in after 18h
We recommend you book this service as early as you can since places are very limited and we’re often booked very much in advance by most of our clients. If you cannot provide the exact dates, we accept a certain approximation that we can amend up to one month before the service.

PAYMENT IS DUE IN ADVANCE (IN ORDER TO RECEIVE SERVICE CONFIRMATION)

  • 100% upon invoice receipt 
  • OR 2x 50% (50% payment upon invoice receipt and the remaining balance 2 weeks prior to service)

To secure and guarantee places, we have a cancellation policy in place that must be respected and is mentioned on our client contracts. We have a waiting list available in order to contact you if there has been any cancellation and a place has been freed-up for you.

We do not accept dogs with critical health concerns unless the risk for their well-being is not at high-risk, nor aggressive dogs that could be a potential risk for the pack’s health, comfort & safety as well as for our team members and any third party crossing our path. Dogs must be house-trained, have a decent general obedience level and not be excessively dependent/ anxious.

If your dog doesn’t fulfil the above conditions, you can request a consultation with Raphael Caupin through our Official Partner service CaniSense Pet Behaviour & Training and get a tailor-made training to set your dog up for success.

This is one of the services where an initial meeting is not mandatory, but we advise that you come and visit our premises and meet us before so that your pet can familiarize with our environment and that you can get to know us and see where your pet will be staying. We request a complete PACo client profile registration before confirming the meeting.

Each initial consultation includes the following:

  • Introduction meeting between client + pet and our team
  1. Registered and Duly Completed PACo Client Account on https://paco.petssl.com/account
  2. Compliance with our Service Agreement, General Terms and Privacy Policy
  3. Up to date vaccinations registered on PACo Client Account under Pet Profile + photocopy of vaccination report
  4. Food (and treats)
  5. Collar or harness (we use our own leads)
  6. Medication (if applicable)
  7. If possible, label your pet’s items or else ask us to do it for you upon your arrival

REGISTER

With your PACo online client account, you’ll be able to book, modify or cancel services at any time, leave us notes, clear instructions and feedback + accept our agreements and policies online. You can fill your pet’s complete profile and routine as well as your contact details, emergency numbers and other useful information and update it at anytime from anywhere, even during your leave.

BOOK

After registering your client account and pet(s) profile(s), you can book our service(s) online and we’ll confirm within a short delay. Prior to high-season periods we recommend you book preferably at least 3 months in advance for services such as Dog Boarding and Pet Boarding. For ongoing services such Dog Walking and Dog Day Care, the service can start at the earliest and best convenience.

CALL US

 We enjoy keeping a proximate contact with our clients and we understand that you also appreciate talking to a human on the other end of the line. Our switchboard is available for you from Monday through Friday from 8h30 to 17h. We’ll answer your questions, guide you through the process of registration, take your valuable feedback and/ or organise an appointment to meet in person.

MEET

Meeting the person who will take care of your pet is vital and we know how you value that. For Dog Walking & Pet Sitting services, we come and meet you at your home. For Dog Day Care or Dog/ Pet Boarding we advise you to book an appointment to visit us. These meetings allow you to get a first opinion of the person who’ll take care of your beloved pet.

RELAX

After the initial introduction meeting completed, confirmation of the services and handover of the keys (if applicable), we’ll send you detailed daily pet journals at the end of each day and a link to your pet’s photos. You can even comment on your pets’ adventures on the daily report while you’re away or add notes and instructions for us to review.

PACo CLIENT TESTIMONIALS:

Voilà c’est la fin des vacances autant pour nous que pour notre chien *SUN*. Je tiens à remercier toute l’équipe PACO qui a pris soins de notre bébé pendant notre absence. Quand vous êtes en déplacement et que vous cherchez un endroit ou laisser votre animal de compagnie vous ne cherchez pas juste un endroit ou il puisse dormir mais vous souhaitez qu’il soit dans les meilleures conditions. J’ai visité quelques chenilles et j’étais déjà sur le point d’annuler mes vacances car je ne pouvais pas imaginer mon bébé dormir dans une cage froide et bétonné ou il ferait ses besoins car pas de promenades (sauf dans un bout de jardin clôturé) ou il passerait 1h par jour. Inimaginable de laisser Sun là-bas. Et puis j’ai découvert PACo et ca a été le coup de foudre. J’ai découvert des personnes passionnées par les animaux et leurs bien-être. Des personnes qui, le temps de notre absence, assument le role de Famille d’accueil et qui aime nos petites bêtes autant que nous les aimons. Je peux que vous conseiller de faire appel à PACo, vos animaux vous remercieront
Chris & Jessica (Dog Boarding Client)